Pragmatic AI

Put AI to work.
Pragmatically.

The right tools for the right problems.

So your workflows stop consuming your experts.

What we do

We find where AI belongs in your business, build the workflows that unload your experts, and make your people comfortably fluent in it.

Service AI Workflow Consulting We learn how your experts make their calls, then build a system that makes them. Service AI Strategy and Training Where AI fits, what to buy, what to build, and training to use it effectively. Software Products Platforms we built for problems we keep running into.

AI Workflows

To automate the work that only your best people can do.

01 There's busywork only your experts can do. That's the work we leverage AI to automate — intelligently. See moreSee less+

Some work genuinely requires an expert. But most of the hours don't go into the expertise — they go into gathering, reading, and cross-checking before any real judgment happens. Automation has never touched it, because you can't script the calls your experts make along the way. So we learn those calls from them, and build a system that makes them.

ONE EXPERT HOUR, AS SPENT Gather, read, cross-check Judgment The part we automate AFTER Run by the system Judgment
Scripted automation doesn't work. Rules can follow a process, but they can't make the judgment the process depends on.
So it falls to your experts. And the process quietly consumes the people you can least afford to lose time from.
We replicate that judgment. We work alongside your SMEs until the system reads, weighs, and decides the way they do.

Your experts stop doing busywork and get back to the work worth their time.

02 We learn from your people so the system thinks like they do. What they do, how they do it, and the calls they make. See moreSee less+

Experts can rarely tell you how they decide — they'll describe the official process, not the calls they actually make. So we start with the work they've already produced and infer the heuristics behind it. Then we test the system against that same history, where the right answers are already known. Your experts weigh in where it counts, without sitting in a room with us for weeks.

INFERRING THE HEURISTIC From their past work Heuristics System Tested back against known answers, corrections flow into Heuristics
We capture what your experts do. Every stakeholder in the process.
We map how they do it. The actual path the work takes, end to end.
We learn how they make their calls. What they consider, and how they reason through it.

The result is a system that runs the process with their reasoning baked in.

03 We work in stages, each one gated by your experts. So the system's judgment holds up against yours. See moreSee less+

When the system's reasoning matches their past work, we move it toward live data in stages. Each one is measured against what your experts would have done, and nothing advances until they sign off. Once it's live, we keep monitoring and adjusting — new formats, new sources, new edge cases the system hasn't seen.

STAGED, GATED POC Pilot Parallel run Production SME gate SME gate SME gate
We start with a proof of concept. Small and narrow, on your real data, before anyone commits to more.
Your experts gate every stage. Pilot, parallel run, sign-off — they compare the system's calls against their own at each step.
We monitor it in production. Once it's live, we watch for drift and edge cases so quality doesn't quietly slip.

The system earns your trust one stage at a time.

Stop consuming your people.

Get Pragmatic

Using AI pragmatically.

Where it fits, and how your people use it.

01 Knowing what to buy, what to build, and what doesn't need AI at all. The right mix is specific to the way you work. See moreSee less+

There are more kinds of AI than most people realize, and not all of them fit your problems. We look at how your organization actually works today and build a plan around it — leveraging the right AI in the right places, freeing your people up to spend their time on the work that moves the business forward.

FOUR CALLS, ONE QUESTION Build Specific to you, high value — worth owning. Buy High value, but generic enough that off the shelf fits. Not AI Specific, but low value — plain software solves it. Leave it Generic and low value — not worth the build.
Will off the shelf work for you? We analyze the problem and help you decide.
Build where it's worth owning. The work that's specific to you is the work worth building for.
Sometimes the answer isn't AI, it's traditional software. We help you understand where to draw the line.

The result is a pragmatic plan for AI, built around you.

02 We meet your people where they are. Then make them comfortably fluent in AI. See moreSee less+

From chatbots to copilots to tools they build themselves, we give each person the AI skills to be genuinely productive at every step. That means prompt techniques and context windows that don't quietly fail, retrieval that puts your own documents and spreadsheets in reach, copilots connected to the data your work actually runs on, and coding agents for the people ready to build their own tools.

FLUENCY, STEP BY STEP Chatbots Copilots & retrieval Agents Build their own
Getting real work out of a chatbot. Prompt techniques, context limits, and how RAG gets your own data in.
Getting more out of your copilots. Wiring them into your actual data, and building small agents for recurring work.
Building your own intelligent tools. Dashboards, internal apps, and workflow automations — with the guardrails to keep it safe. (For teams that need governed development, see Lygan.)

Your people become fluently productive leveraging AI in their workflows.

Sprechen Sie AI?

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Lygan

Lygan.ai

Governed AI development platform.

Lygan democratizes development across your organization: teams build the apps, agents, and tools they need, inside guardrails you set. Development happens without reinventing what already exists, and without putting your data at risk.

Lissajous

Lissajous.ai

AI extraction and inference platform for massive unstructured data.

Lissajous extracts structured data from text and images at scale, grounded in a domain ontology tailored to your business, and discovers relationships across everything it extracts using AI inference. It processes millions of documents, routing the source material to the model that best balances quality and cost — all configured and managed entirely in a browser.

We built these because we needed them. You probably do too.

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